Legal & Regulatory
Legal & Regulatory Documents
All compliance and legal documents required by South African law, the Department of Basic Education, and school governing bodies - in one place.
Data Protection
Privacy Policy
What personal information we collect, why we process it, who our service providers are, how long we keep it, and your rights under POPIA.
User Agreement
Terms and Conditions
Platform and payment terms: company details, prices and invoices, free trials, the guardian consent clause for learners under 18, and acceptable use.
Payments
Refund Policy
The 7-day cooling-off period, refunds on learner course plans and on school and tutor subscriptions, and how refunds are paid.
Payments
Cancellation Policy
How to cancel a free trial, course plan, tutor workspace or school subscription, when it takes effect and what happens to your data.
Payments
Delivery Policy
How our online services are delivered, how soon you get access after signing up or paying, and how invoices, receipts and certificates reach you.
For Schools
Data Processing Agreement
POPIA-compliant DPA between FutureReady Digital (operator) and the school (responsible party). Required before processing learner data. SGB-ready template.
Code of Conduct
Acceptable Use Policy
Rules governing appropriate platform use for learners, teachers and administrators. Covers academic integrity, digital conduct and prohibited content.
Cookie Notice
Cookie Policy
Details of the minimal cookies used, what they do, and confirmation that no advertising or tracking cookies are used on the platform.
Tender Docs
Procurement
All credentials, compliance documents and procurement information required by
government procurement officers, DBE auditors, school governing bodies and
independent school boards.
Security
Security & Compliance
Everything DBE auditors, school governing bodies, data protection officers and IT security teams need to evaluate and trust FutureReady Digital with South African learner data.
POPIA Right
Request Data Deletion
Under the Protection of Personal Information Act (POPIA), you have the right to request the deletion of your personal data .
Need a document not listed here?
Our Information Officer can provide additional compliance documentation, such as sub-processor details and data flow diagrams, for school-level Privacy Impact Assessments.
Request a document →