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For Learners, Teachers & Schools

Acceptable Use Policy

Effective: 1 May 2026 Last updated: 13 May 2026
This policy applies to all users of FutureReady Digital - learners, teachers, school administrators, and parents. By using the platform, you agree to comply with these rules. Violations may result in account suspension and notification to your school.

1. Purpose

This Acceptable Use Policy ("AUP") sets out the rules governing appropriate use of the FutureReady Digital platform. It is designed to ensure a safe, respectful, and productive learning environment for all users - particularly the school learners who are the primary users of the platform.

This AUP is referenced in the Terms of Service and the Data Processing Agreement. Schools are responsible for communicating this policy to their learners, teachers, and parents.

2. Learner Rules

As a learner on FutureReady Digital, you must:

  • Use your own login details - never share your username or password with anyone.
  • Complete your own assignments, quizzes and assessments honestly.
  • Treat classmates, teachers and other platform users with respect in all forums and peer reviews.
  • Use mood check-ins honestly - they are used by your teacher to support your wellbeing.
  • Report any concerns about your safety or the safety of others to a teacher or school administrator.
  • Use the platform for educational purposes as directed by your teacher.
  • Keep your profile information accurate.

3. Teacher Rules

As a teacher on FutureReady Digital, you must:

  • Use the platform only for legitimate educational purposes for your enrolled learners.
  • Keep your login credentials secure and not share access with other staff.
  • Respond to learner mood check-ins and escalate welfare concerns per your school's safeguarding policy.
  • Grade assignments fairly and provide constructive feedback.
  • Ensure that any content you create or upload complies with copyright law and is appropriate for your learners' age.
  • Not access learner data beyond what is necessary for your educational role.
  • Report any platform security concerns to your school administrator or to security@futurereadydigital.co.za.

4. School Administrator Rules

As a school administrator, you must:

  • Ensure all learner accounts are created only for enrolled learners with valid guardian consent on file.
  • Deactivate accounts promptly when learners leave the school.
  • Not create accounts for individuals who are not affiliated with the school.
  • Use administrative access only for legitimate school management purposes.
  • Ensure the school's Data Processing Agreement is signed before activating any learner accounts.
  • Communicate this AUP to learners, teachers, and parents as part of the school's onboarding process.

5. Academic Integrity

FutureReady Digital is an educational platform. Academic dishonesty undermines the value of the qualifications and skills learners are working to achieve. The following are prohibited:

Academic Dishonesty - Strictly Prohibited
  • Submitting another person's work as your own (plagiarism).
  • Copying answers from a classmate during an exam or quiz.
  • Submitting AI-generated text (from ChatGPT, Copilot, or similar tools) as your own original work without declaration.
  • Sharing exam questions or answers with classmates during an active assessment.
  • Asking another person to complete your assignments on your behalf.
  • Using unauthorised resources during a timed exam.

Teachers may use plagiarism detection tools and review submission patterns. Suspected academic dishonesty will be reported to the school and may result in a zero grade and/or account review.

6. Digital Conduct

All platform interactions - including forum posts, peer review feedback, and direct messages - must be respectful and appropriate. The following conduct is prohibited:

  • Bullying, harassment, intimidation or threatening language directed at any user.
  • Discriminatory language based on race, gender, religion, sexual orientation, disability or any other ground.
  • Posting content that is offensive, obscene, defamatory or harmful.
  • Impersonating another learner, teacher, or any other person.
  • Deliberately providing false peer review scores to harm a classmate's grade.

7. Prohibited Content & Activities

Never do any of the following
  • Attempt to hack, exploit or disrupt the platform or any connected systems.
  • Upload malware, viruses, or any harmful code.
  • Use the platform to distribute spam, chain messages, or unsolicited communications.
  • Attempt to access another user's account or personal data.
  • Share login credentials or allow another person to use your account.
  • Upload or share content that is sexually explicit, violent, or otherwise harmful.
  • Use the platform to promote or facilitate illegal activities.
  • Screenshot or record another learner's mood check-in data or personal information.

8. Respecting the Privacy of Others

All users must respect the personal information and privacy of other platform users:

  • Do not share another learner's personal information, grades, or mood data with anyone outside the platform.
  • Do not screenshot or record any content from the platform that contains another person's personal information.
  • If you become aware that another learner's account has been compromised or that their data is being misused, report it immediately to your teacher or school administrator.

9. Consequences of Violations

Violations of this AUP will be handled progressively, depending on severity:

Minor Violation
Warning issued. Learner and parent notified. Documented in school record.
Moderate Violation
Temporary account suspension (1–7 days). Teacher and school administrator notified.
Serious Violation
Account suspended pending school investigation. Parents notified. May result in permanent deactivation.
Critical Violation
Immediate permanent account deactivation. School and parents notified. Law enforcement may be involved.

FutureReady reserves the right to immediately deactivate any account that poses a risk to the safety of other users or the integrity of the platform, without prior notice.

10. Reporting Violations

If you witness or experience a violation of this AUP, please report it:

  • Learners: Report to your class teacher or school administrator through the platform's support feature.
  • Teachers: Report to your school administrator or directly to FutureReady at support@futurereadydigital.co.za.
  • Security concerns: Report to security@futurereadydigital.co.za.
  • Child safety concerns: In addition to the above, contact your school's safeguarding lead and, if necessary, the South African Police Service.

All reports are treated confidentially and investigated promptly. FutureReady does not tolerate retaliation against anyone who reports a genuine concern in good faith.

Questions about this policy?
Contact our Information Officer at privacy@futurereadydigital.co.za or your school administrator. This policy is reviewed annually and updated as needed.
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